Capture and engage customers for your business through SMS & MMS messaging
Reliable & efficient business solution with features to support every step of your customer engagement journey
Customization
Save time, increase productivity, and benefit from utilizing our message scheduling tools.
Personalization
Establish and develop a stronger rapport with your customers by personalizing every message sent.
Productivity / Management
Be more effective and efficient in your communications by being able to easily manage and operate messaging.
TCPA Compliance
Guarantee that your business is meeting TCPA regulations and reduce legal liabilities.
Optimize your workflow
Customized Scheduled Messages made convenient and easy
Your business will benefit and increase productivity by having the ability to set up and schedule messages to automatically be delivered at specific times.
Campaigns - Individualized Group Messaging
Get important information out to a specific group of people using the campaigns page. Utilize the master templates, or previous templates for quick message generation.Choose your group type/value to easily find, select, and send. Bonus! The recipient list number is UNLIMITED, so the ability to send to more people at one time creates better efficiency. Send now or schedule it for later.
Templates
Save time by creating frequently used messages as master templates to pull for campaigns or appointment reminders and follow-ups.
Other Automation Tools
Appointment Reminders
Want to make sure your customers attend their appointment? Set up an appointment reminder(s) ahead of time to reduce last minute cancellations and improve attendance.
CRM Integrations
Using ClubReady as your operating system? Aurora is integrated with this platform meaning it will automatically import and update information for all of your clients / prospects, pull over custom client / prospect types / values, and scheduled classes
Automated Messages
Set up reminders and follow-ups to automatically go out at customized times/days now so no one forgets later! Improve attendance and reduce last minute cancellations
Scheduled Messages
Create a message now, schedule it for later. Effectively set up your messages to go out at a specific date/time to communicate to clients/prospects when requested, or set up campaigns for future promos.
Connect with your customers
Personalize your multimedia messaging
Add a personal touch to every message you send and help your busines establish and build better rapport with your customers.
Custom Fields
Quickly make each individual and/or group message more personal by using built in shortcuts and tags.
MMS Capabilities
With our multimedia services, send an emoji or attach a picture, GIF, screenshot, video, or documents to a message.
Contacts (business, prospects, clients, & more)
Upload your contacts to store full profile information, message individually or by group, and start creating dialogue between your customers and business
Manage your B2C communication
Productivity and organization for business
With productivity and management tools built into Aurora, you will be able to communicate more efficiently and effectively with your customers every day.
Chrome Extension
Ability to quickly message through Aurora while still in your CRM giving you the capability to engage with your prospect or client in the most efficient way possible!
Worry-free Compliance
Text Compliantly
Give your customers the ability to easily "opt-out" from messaging and stay up-to-date with any national or local regulations.
TCPA Opt-out (Unsubscribe)
If "STOP", "END", "CANCEL", "UNSUBSCRIBE", "QUIT" is texted in, that individual's message delivery settings will automatically be turned off and the request is granted. Shortcut not used? That's okay! We have the ability to manually turn off one or more types of messages for every individual.
Limitations & Quiet Hours
Aurora monitors and releases frequent updates for any changes to “Quiet Hours” under state driven regulations so our customers and their businesses are always in compliance. Limitations for promotional, transactional, and conversational messages are applied to each account as required to avoid any penalties.
Experience industry leading support
Comprehensive support for you and your business
Skip the support centers, tickets, and wait time by having direct contacts assist you with any questions you might have about Aurora.
Onboarding & Training
We offer demos, one-on-one training, training guides, and additional set up/user support for your teams.
Knowledgebase Articles
Stay up to date with industry standards by being provided access to information on best practices, general knowledge, and more.
Support
Your contacts for Aurora MMS are real people assisting you in real time, meaning, you are able to get in touch with them directly by email, phone, or scheduled meetings.
Training Videos
We provide you with training videos for you and your teams to refer back to at any time.